Login to Online ServicesViolence and Aggression
The Practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures.
The Practice will not tolerate this behaviour and will request the removal of any patient from the Practice list who is abusive or aggressive towards a GP, member of staff, other patient, or who damages property.
All instances of actual physical abuse on any GP or member of staff, by a patient or their relatives will be reported to the police as an assault.