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1. BANK STREET MEDICAL GROUP
   Main reception - 01334 653478
   District nurses - 01334 656812 (Ext.248)
   Health visitors - 01334 656812 (Ext.274)
   
2. RECEPTION HOURS
   Monday to Friday
   8:30am - 5:30pm
   
3. OUT OF HOURS
   Tel: 01334 653478, the call will be re-directed to NHS 24.
   In the evenings and at weekends NHS 24 provides emergency cover.
   Tel: 08454 24 24 24
   Textphone Users:
   18001 08454 24 24 24
   Please only use this service for problems that cannot wait until the next working day.
4. SERIOUS EMERGENCIES
   DIAL 999

1. To provide further medical treatment for you e.g. from district nurses and hospital services.
2. To help you get other services e.g. from the social work department. This requires your consent.
3. When we have a duty to others e.g. in child protection cases.
4. Anonymous patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.
5. When the surgery is closed NHS 24 or Accident and Emergency can access your Emergency Care Summary. Please tell the surgery if you do not want your summary accessed by the emergency care.